When someone dies at home
First, contact the doctor, who will usually visit the deceased to certify and pronounce death. If the doctor is satisfied with the cause of death, a Medical Certificate of Causes of Death will be issued. If the funeral is to be followed by cremation, the doctor will need to be told, as further documentation is legally required for cremation to take place.
Contact Philip or Ana-Maria. They will visit and transfer your loved one into their care. They will answer your call personally, wherever possible. Some families ask for the deceased to be returned home to be with the family until the funeral. Others are comfortable with their loved one remaining at the funeral home with Philip and Ana-Maria.
If someone dies in a hospital or rest home
The staff will liaise with the doctor and will contact Philip or Ana-Maria when they are ready for transfer to take place.
When someone dies overseas or away from their home
Please contact Philip or Ana-Maria. They will make all the arrangements needed to bring the deceased home.
If someone should die unexpectedly
In this case, the coroner will be automatically involved. If the deceased has not visited their doctor recently, or if the ambulance or any police are involved, the relevant coroner’s office may be informed. At this point, please contact Philip, who will liaise with the coroner on your behalf. He is there to help you every step of the way with the procedures involved.
Selecting clothing for the deceased
Respecting the dignity of your loved one and considering what they may have chosen for themselves is a good starting point when choosing clothing in which to dress the person who has died.
Where the death is expected, the deceased may already have chosen what they would like to be dressed in. Otherwise, the family chooses clothing items.
The clothing that is chosen will vary, according to the wishes of the family. Ideally, the clothing provided will include underwear. From there, the deceased person may be dressed in nightwear, casual wear or more formal clothing – whatever reflects their personal style. Shoes may or may not be included. Some people may also find comfort in assisting with the dressing procedure.